In 1996, Diane Heald established Heald Consulting.

During the past twelve years she has reviewed and edited many highly technical documents including contract proposals for high tech companies, IT white papers, and technical specifications for power generation equipment.

Diane has reviewed and edited SBIR/STTR proposals as well as other types of proposals. Diane started her career as a grant writer.

A local software company has been a client of Heald Consulting for 12 years. For them, Diane writes and updates over 1100 pages of documentation for a revenue management software application. She also develops and updates the online help system for the same application.

Prior to establishing Heald Consulting, Diane was employed at AT&T, Lockheed Martin, and CIBER.  

At Lockheed Martin, she documented manufacturing applications.

At  AT&T she developed online help systems for telecommunications software and wrote system guides for network products.   She wrote operations support plans, product support plans, user manuals, and online help programs for telecommunications products and services. She wrote Corporate Network Management Center/Service Delivery Agreement, Work Management Information System User Guide, TCP/IP Provisioning Methods and Procedures, Integrated Service Center Plan, and CD-ROM Creation Methods and Procedures Manual.

Also at AT&T, Diane was a programmer/analyst for asset and inventory control systems. She wrote, tested, and implemented programs.

Diane has a Bachelor of Science degree from
Indiana State University.